Frequently asked questions

Your deposit is only £150! This is protected by The Dispute Service TDS.

The first rent payment is due 5 working days before you move in but after your tenancy agreement has been executed. Rent is then due each month on the 1st or inline with your tenancy start date.

All students are required to have a UK based guarantor due to affordability. The role of the guarantor is to ensure payment of the rent if you fall behind on payments. If you do not have a UK guarantor, there are services which can help you with this (e.g Housing Hand).

No, students are exempt from paying council tax. The Accommodation team will email you once you have moved in with some basic information.

We do not have specific blocks of same gender students. However, if you request it, and the availability is there we do try our best to locate you in a block with the same gender students.

Yes, you are allowed guests. Whilst on site your guests are your responsibilty, any damages or issues caused will be yours, so please ensure they are respectful whilst on site.

Yes, we have staff on site at all times. We have security on site from the time the office closes, so there will always be someone here to help if you get locked out or have any issues.

We have maintenance on site during office hours. After office hours, we have an on call maintenance company in place to attend to emergencies. Security will also be able to help with basic fixes. If you have a general maintenance issue to report, then please email bristolstreet@principleestate.co.uk with full details of the issue and your room number.

Smoking is permitted on site, but only on the patio or outside your block. Smoking is NOT permitted inside your room or kitchen.

Yes, our wifi is provided by Glide. The free wifi is 50mbs, however you can pay for an upgrade on this.